When I asked to have a telephone number to call a manager to speak about this, the chat rep said "we don't give numbers to people to call, you can only request a call back when someone might be available". I feel like I'm being extorted after 20+ years as a customer. Is there no way my license can be changed to reflect no subscription? - I asked this question to chat rep and they said "sure, cancel your subscription and lose all access to your file". Is it true if a subscription expires all access to accounting files will be lost?Ģ. Somehow, someone put my license down as a subscription and now I am being told if I don't fork out $349 for a 1 year subscription, I will lose access to all of my accounting files!ġ. I purchased QB Desktop 2021 (no subscription) from Staples - I had to have Intuit support help me migrate my accounting files because of the back version I was using. My version of QB wouldn't work with Win10. Last spring I had to purchase a new computer. I also have been a customer since QB first came on the market. I just had the most frustrating experience with "chat" support. With millions of users, it seems Intuit could afford to allow us to own our license.Īre they options for 2022 and forward that do NOT require a subcription?
#Quickbooks pro desktop 2021 download upgrade#
We used to have 3 years to use the sofwater with support and then could upgrade or used without support.Īlso, they are pushing the payroll service on each purchase. And it appears that ALL software is now on a subscription basis. So, moving forward, I did find that online and will order it for the client. This was for a client and I know what I need. I never actually got an answer to that question.
After asking all the questions that I told him he didn't need to ask. I simply asked: Can I still get Quickbooks Pro 2021 without a subcription. I spent a lot of time on chat the other day and after many questions and absolutely no answers, he gave me a phone number to call. I have used Quickbooks since it first came out.
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